Frequently Asked Questions

Ordering

Is this shop for individual customers?

Yes. This is our retail shop for customers buying cards for themselves, family and friends.

How do I find the right card?

Use the main menu to browse Birthday, Australiana, Christmas and Special Occasion cards, or choose Shop All Greeting Cards to see the complete retail range.

Can I buy more than one design?

Yes. Add each design you would like to your cart, then review the full order before checkout.

Can I send an order as a gift?

You can enter the recipient’s delivery address at checkout. Product-specific options will be shown on the product page where available.

Delivery and help

How much is postage?

Available delivery options and prices are shown at checkout before payment.

Do you ship outside Australia?

International delivery may be available to selected destinations. Enter the delivery address at checkout to see the current options.

What if my order arrives damaged or incorrect?

Please contact us promptly with your order number and a photo where relevant, and we will help put it right.

Do you supply retailers?

This website is for retail customers. Retailers interested in wholesale supply can contact us directly.